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How to remove a user in Assist

Remove a user's access in Assist, what happens to their data, and how to invite them back.

Written by Leif T. Rudlang

Step 1: Go to user administration

  1. Go to "Settings" in the main menu.

  2. Select "Users".

Step 2: Find and remove the user

  1. Find the user you want to remove in the list of users.

  2. Click (...) next to the user.

  3. Select "Remove user".

Step 3: Add the user again (if needed)

If the user needs to be added again, you have to invite them afresh via "Admin" > "Users" and then click "+ Invite user".


Important information:

  • Data is kept: All the data the user created (such as services and cash settlements) is still available and still carries that user's name.

  • Loss of access: The user will no longer have access to Assist and will no longer appear in lists of drivers or users.

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