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Checkpoint: Send SMS

Send the customer an SMS from the checklist, preferably using one of the station's message templates.

Written by Leif T. Rudlang

What the checkpoint looks like

The checkpoint shows Send SMS and who the message goes to. Once it has been sent, it shows who it went to and when.

Checkpoint with Send SMS and the recipient

How to use it

  1. Tap Send SMS.

    SMS with message template, recipient and message
  2. Choose a Message template if the station has one, or write the message yourself. You can edit the text before you send it.

  3. Check the recipient under To. Tap Change to send to someone else.

  4. Tap Send SMS, and tick off the checkpoint.

Good to know

  • The station may have chosen the template and recipient in advance in the service template.

  • Below the message you can see how many characters and SMS messages it will be.

  • You can also send a message at any time from All actions → Send message.

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