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Checkpoint: Send email

Send the customer an email from the checklist, preferably using one of the station's message templates.

Written by Leif T. Rudlang

What the checkpoint looks like

The checkpoint shows Send email and who it goes to. If the customer has no email address, it says Add email address.

Checkpoint with Send email and Add email address

How to use it

  1. Tap Send email.

    Email with message template, recipient, subject and message
  2. If the recipient has no email address, tap Add and enter it.

  3. Choose a Message template, or write the Subject and Message yourself.

  4. Tap Send email, and tick off the checkpoint.

Good to know

  • The email address you add is saved on the job.

  • The station may have chosen the template and recipient in advance in the service template.

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