Skip to main content

Accept or decline a job

When you get a new job, you respond with Accept or Decline. You can respond straight from the list or open the job first.

Written by Leif T. Rudlang

How to accept a job

  1. Open My jobs. New jobs are listed under Awaiting response, with Decline and Accept right on the card.

    New job under Awaiting response in My jobs, with Decline and Accept
  2. If you want to see more first, tap the card. You will see the map, pickup location, delivery location and what needs to be done.

  3. Tap Accept.

    New job with the Accept button at the bottom

The job moves on to the Get ready step. See also How to move to the next step.

How to decline a job

  1. Tap Decline, on the card in the list or at the bottom of the job.

  2. Tap Decline once more to confirm.

    Decline the job? with the Decline button

The dispatcher is notified right away, so they can give the job to someone else.

Declined by mistake?

In My jobs it says You have declined the job. Tap Undo decline. This works as long as the job has not been given to someone else.

Did this answer your question?