How to collect the excess
Tap All actions at the bottom left, then tap Excess.
Check the amount. If the customer is to pay a different amount, tap Change.
Enter who is paying, and choose Card, App or Cash. Tap Confirm received.
It now says Received. Tap Done.
After the payment
Payment confirmation sends the receipt to the customer.
Correct corrects the payment if something went wrong.
Customer can't pay now?
Tap Invoice customer later. The office will then send an invoice for the excess.
Does it say «Office collects payment»?
Then you should not collect money for the excess on this job. If the customer still wants to pay now, call the office.
Is the customer paying for the whole job? See Take payment from the customer on site.