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Take payment from the customer on site

Register the payment under Payments. You take the payment itself as usual with a card terminal, app or cash.

Written by Leif T. Rudlang

How to take payment

  1. Tap All actions at the bottom left, then tap Payments.

    Payments under All actions
  2. If the job has no payment yet, choose who is paying. Choose Customer when the customer pays everything. You can change this later.

    Who is paying for the job?
  3. If a line says Quantity missing, fill in the quantity with + and −.

    Quantity missing on an order line
  4. Check the total and tap To payment.

    To payment with the amount
  5. Enter who is paying, and choose Card, App or Cash. For card payments, enter the reference from the card terminal. Tap Confirm received.

    Payment method and reference
  6. It now says Received. Tap Done.

    Received with amount and payment method

Who pays?

  • Customer: the customer pays the full amount.

  • Agreement + customer: the customer pays the excess, the agreement pays the rest.

  • Business customer + insurance: the business customer pays the excess and VAT, the insurance pays the rest.

  • Other payer: for everyone else.

After the payment

  • Payment confirmation sends the receipt to the customer.

  • Correct corrects the payment if something went wrong.

Customer can't pay now?

Tap Invoice customer later. The office will then send an invoice to the customer. If you don't know the quantity, tap Let the office fill in and invoice.

Is the customer only paying the excess? See Collect the excess on site.

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