Assist

What to do when the password reset email does not arrive.

I am not getting an email when I try to change my password

How Assist works with your finance system: orders, customer and product registers, and invoicing.

About Assist and finance solutions

How to set up notification permissions and settings on iPhone and Android so you do not miss a job.

Notifications on your phone

Add your order form to the Home screen on iPhone or Android so it opens like an app.

Order form as an "app" on your phone

Get every job into one system, register them fast with the Job Interpreter, and keep your orders tidy.

How to gather and handle all your jobs in Assist

Quick ways to set a driver phone number, duty status and vehicle from the driver overview.

Driver overview - tips

Check your duty status, vehicle and job list when new jobs stop coming through.

I am not getting any new jobs

Why you see this message and how to get access to the job again.

The job is not assigned to me

How to pick your vehicle and set yourself On duty so the station can send you jobs.

Select a vehicle and go on duty

How to navigate to the job site or transport destination and keep the job status up to date.

Start navigation and update the status

How to record what was done, choose ready on site or transport, and check the route.

Recording work performed after you arrive

What to do when a job has no transport destination and navigation will not start.

Job site is missing an address

Who to contact at Assist, what each of us can help with, and what to include in your message.

Who can help you in Assist?

Where to read off the kilometres recorded on a job when you are working from your phone.

Finding the kilometres on your mobile

Clear the getassist cookies in Edge or Chrome to fix looping, a white screen or being logged out.

Assist keeps looping, white screen or logged out

Leif T. Rudlang

Tips and tricks

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Volume, creators and topics for your company.

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.